Frequently Asked Questions

Everything you need to know about shopping with Dor Designs.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-7 business days, depending on your location.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

Currently, Dor Designs ships to the United States and Canada. We are working on expanding our international shipping options in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all Dor Designs products come with a one-year limited warranty against manufacturing defects. If you experience an issue, please reach out to our customer service team.